FAQ
Questions, answered plainly.
Everything shoppers ask us most, from length guidance to how Cash App and Venmo orders are verified.
The hair
What does "raw" actually mean here?
Unprocessed hair from a single donor, collected with the cuticle intact and running in one direction. It has not been acid-bathed, silicone-coated or steam-processed into a pattern, which is why it behaves like growing hair through washes.
How many bundles do I need for a full install?
Two bundles cover a short install up to 18". Three is the standard for 20" through 28". For 30" and longer, most stylists want three bundles plus a closure or frontal so the ends stay full.
Can I colour or bleach it?
Yes — raw hair lifts well and most clients go to a honey or caramel without issue. Have a professional do it, stay within two to three shades, and deep condition immediately afterwards.
Will the wave pattern come back after washing?
It will. Our wavy and body wave textures are natural patterns rather than steamed-in ones, so they revert when wet and air dry back into shape.
Lengths and sizing
How do I pick a length?
We carry 10 lengths, 16" to 34". On an average 5'5" frame: 16" hits the collarbone, 20" sits mid-chest, 24" lands above the waist, 28" falls past it, and 32" reaches the hip. Add two inches to the effect if you are petite.
How much does one bundle weigh?
Every weft is weighed to 3.5 oz (100g) before it ships, regardless of length.
Can I mix textures in one order?
Absolutely. Every length is offered in straight, wavy and body wave, and bundle sets can be ordered in a single texture or built from singles if you want to blend.
Orders and payment
How do I pay?
Checkout accepts Cash App and Venmo to start. You place the order, receive an order number like MYGG-10001, then send payment with that number in the note. Card payments are planned for a later release.
When is my order confirmed?
Your order sits in Awaiting Payment until we verify the transfer by hand — the site will never mark an order paid automatically. Once we match your payment to the order number, the status moves to Payment Received and we begin processing.
Do I need an account to order?
No. Guest checkout is always available. An optional account keeps your order history, saved addresses and favorites in one place.
Shipping and returns
How long does shipping take?
Orders are packed within one to two business days of payment being verified, then ship tracked. Domestic delivery usually lands in three to five business days.
Can I return a bundle?
Unopened bundles in their original packaging can be returned within 14 days of delivery. For hygiene reasons, hair that has been unwrapped, worn, washed, coloured or cut cannot be returned — see the Return Policy for the full detail.
What if my order arrives wrong or damaged?
Email hello@maneyougogirl.com with your order number and photos within 48 hours of delivery and we will replace it at our cost.
Still deciding?
Send us your install photo or your goal length and we will tell you exactly what to order — including when it is cheaper to buy a set.
